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Frequently Asked Questions

Shipments:

  • How are the aquarium plants packaged?
The aquarium plants are placed in foam trays and then sealed, after which they go into a box with extra insulation material, the packaging is always provided with 'Aquarium Plant Shop' tape.
For large plants we ship them in plastic bags.
  • How do I recognize the type of aquarium plants I have received?
All aquarium plants shipped come with a name tag.
  • Can I also pick up my order?
Yes, this is possible, when your order is ready we will contact you.
  • Is it possible to have my order delivered on another day?
Yes, you can indicate in the comments section during ordering on which day you would like to receive your order.
  • The delivered products look different than in the photo.
The photos on this site are for reference only and may differ from the original.
  • My plant set contains other plants than those listed on the website .
This can sometimes happen because our suppliers run out of stock of these plants at the last minute, we replace these plants with equivalent varieties.